Accessibility

Access to cupp

We work to make our customer website, mobile app, and ordering services usable with assistive technology. We review keyboard access, screen-reader labels, readable contrast, and touch targets. This statement is not a claim that every feature conforms to a particular accessibility standard.

Report a barrier or ask for help

Email chandler@cupp-coffee.com if a feature prevents you from browsing, ordering, paying, managing a Coffee Pass, or accessing your account. Tell us the page or screen, device, and what you were trying to do. You may describe the assistive technology you use, but do not need to disclose a diagnosis or medical information.

For an order being prepared or collected, ask staff at your pickup shop for help. Contact us if you need another way to use an account or ordering feature. Do not send passwords, full card numbers, or gift claim codes by email.